Terms and Conditions

Welcome to Club Rapunzel! "Club Rapunzel” or “Company”) is the operator of the www.ClubRapunzel.com site (the “Site”), developer and operator of the Club Rapunzel Members Only mobile application (the “App”).

Thank you for visiting!

By accessing, browsing or using this Site or the App, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use (these “Terms”). If you do not agree to these Terms, you should not use or access this Site or the App. Club Rapunzel reserves the right to revise these Terms at any time by updating this posting. You are encouraged to review these Terms each time you use the Site or the App because your use of the Site or the App after the posting of changes will constitute your acceptance of the changes. Agreement to these Terms also constitutes your agreement to the Rewards Program Terms and Conditions (the “Rewards Program Terms”) and the Club Rapunzel Privacy Policy (the “Privacy Policy”), which are incorporated herein. We grant you a personal, limited, non-transferable, non-exclusive license to access and use the Site and the App. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and the App and to change, suspend or discontinue any aspect of the Site or the App and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or the App or restrict your access to part, or all, of the Site or the App without notice or penalty. Your continued use of the Site and the App will constitute your acceptance of any such changes.

1. Use of the Site and the App

You may use the Site and the App only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information to the Site or the App and are responsible for the consequences of such communications. Any other use of the Site or the App requires the prior written consent of Club Rapunzel. You may not otherwise copy, modify, or distribute the contents of this Site or the App without the prior written consent of Club Rapunzel. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the Site or the App, in whole or in part. We require all Members (as defined below in section 4 of these Terms) to agree not to use the Site or the App, and specifically prohibit any use of the Site or the App, for any of the following purposes:

  • Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity;
  • Posting any information which is untrue, inaccurate or not your own;
  • Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation;
  • Attempting to interfere in any way with the Site, the App’s or Club Rapunzel’s network security, or attempting to use the Site or the App’s service to gain unauthorized access to any other computer system; and
  • Using the Site or the App to drop ship merchandise to third parties

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site or the App. Further, you may not use any such automated means to manipulate the Site or the App, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or the App or any other user's use of the Site or the App, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Site or the App, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms. You may not frame portions of the Site or the App within another web site. You may not resell use of, or access to, the Site or the App to any third party without the prior written consent of Club Rapunzel.

2. Registration and Passwords

In order to access certain services on the Site and the App, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use of the Site or the App under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy.

3. Additional Terms and Conditions

You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site or the App, including with respect to ordering, shipping and return policies, review guidelines and membership programs (including the Rewards Program Terms) (“Additional Terms”), which Additional Terms are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control.

4. Site and App Not for Minors

The Site and the App are available to registered and unregistered users who are 13 years old and older and who have not been suspended or removed by Club Rapunzel for any reason (each a “Member”). We reserve the right to revoke your ability to access the products and services offered on the Site or the App for any reason at any time including as a result of a violation of these Terms or the Privacy Policy, without notice. If you are a minor, you must obtain the consent of your parent or legal guardian to use the Site or the App and agree to these Terms.

5. Fraud Protection

As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

6. Transactions

If you wish to purchase any product or service made available through the Site and the App (each such purchase, a "Transaction"), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any transaction. By submitting such information, you grant to Club Rapunzel the right to provide such information to third parties for purposes of facilitating the completion and verification of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction. All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site and the App are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site and the App does not imply or warrant that these products or services will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased from this Site and the App. By placing an order, you represent that the products ordered will be used only in a lawful manner. Club Rapunzel reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product or service; (ii) impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product or service.You agree that by placing an order on the Site or the App, you are entering into a binding contract with Club Rapunzel and agree to pay all charges that may be incurred by you or on your behalf through the Site and the App, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your Transactions.

7. The Subscription Contract Between You And Us

Club Rapunzel offers various subscription types: including recurring monthly subscriptions (“Monthly Subscriptions”); prepaid annual subscriptions (“Annual Subscriptions”); and prepaid gift subscriptions of three, six or twelve months (“Gift Subscriptions”).

AUTOMATIC RENEWAL TERMS

With respect of Club Rapunzel subscriptions subject to automatic renewal, you agree that Club Rapunzel may submit the periodic charges (e.g., monthly) to your chosen payment method without further authorization from you, until you login to your account to cancel,  make changes to your renewal date or change your payment method. You are responsible for logging in to your own account and notices by email, chat-box and text messages are not proper methods of cancelling or changing your subscription.

QUARTERLY SUBSCRIPTIONS

By purchasing a Quarterly Subscription, you agree and acknowledge that your subscription has an initial and recurring payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation, including where applicable any charges processed by Club Rapunzel after the expiration date of your payment card.

AUTOMATIC RENEWAL TERMS

Your subscription will be automatically renewed and your payment method will automatically be charged for each successive quarterly period at the then-current subscription rate until you cancel your subscription.

CANCELLATION POLICY FOR SUBSCRIPTION RENEWALS

To cancel your  Subscription at any time, you may logon to your account and follow the cancellation procedures there. THERE IS NO OTHER WAY TO CANCEL. If you cancel, you may use your subscription until the end of your then-current subscription term.

RETURNS AND REFUNDS

Due to the nature of the product, returns are not accepted. A 24-hour grace period after initial purchase is granted for full refunds, by written request, in the event that a package was not already created. There are NO REFUNDS after 24 hours of sign up. In case of lost/stolen packages a replacement will be provided within 30 days, a refund can only be granted pending collection of an approved insurance claim by USPS (or alternative shipping method) AND if both parties agree to wait for approval.

SEMI-ANNUAL AND ANNUAL SUBSCRIPTIONS

By purchasing an Semi-Annual/Annual Subscription, you agree and acknowledge that your subscription has an initial pre-payment feature for 6-months/one full year of service and a recurring Semi-Annual/Annual Subscription renewal fee at A HIGHLY DISCOUNTED rate and you accept responsibility for all recurring charges prior to cancellation, including where applicable any charges processed by Club Rapunzel after the expiration date of your payment card.

AUTOMATIC Semi-Annual/ANNUAL RENEWAL TERMS

At the end of each 6-month/yearly subscription term, your subscription will be automatically extended for another term of 6-month/one year and your payment method will automatically be charged the Semi-Annual/Annual Subscription renewal fee at the then-current rate until you cancel/change your subscription renewal.

CANCELLATION POLICY FOR Semi-Annual/ANNUAL SUBSCRIPTION RENEWALS

You may only cancel your current Semi-Annual/Annual Subscription during the first month of the subscription, you may submit a written request of partial refund of any unshipped products less the discount. THERE ARE NO REFUNDS AFTER 30 DAYS OF SIGN UP. You may cancel your Subscription renewal for the following 6-months/year at any time after your initial purchase by logging in to your account and follow the cancellation procedures.

Gift Subscriptions:

For Gift Subscriptions, the subscription will not be renewed after the then-current term expires. You cannot cancel a Gift Subscription and the pre-paid fee is non-refundable.We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy.


8. Product Information; Limitation on Quantities

Excluding any content that may be submitted by Members from time to time, we strive to ensure that the information on the Site and the App is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies, which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted or acknowledged). We do not guarantee that all products described on our Site or the App will be available.

9. Proprietary Rights

You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site and the App are the property of Club Rapunzel or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site or the App without written consent. Club Rapunzel and the Club Rapunzel logo are registered trademarks. All other trademarks are the property of their respective owners. All of our Site's and the App's content is Copyrighted by Beauty and the Beach LLC. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site or the App. All rights not granted under these Terms are reserved by Club Rapunzel.

10. Contributed Content Guidelines

Club Rapunzel values your engagement. When contributing content, please consider the following guidelines:

  • By submitting or posting any materials or content on the Site or the App, you grant Club Rapunzel a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent, warrant and covenant that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant Club Rapunzel the license specified above. You further represent, warrant and covenant that any materials you provide will not contain libelous or otherwise unlawful, abusive or obscene material. Club Rapunzel will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or compensation to you.
  • All contributed content is subject to the terms set forth below and in our standard Terms and Conditions, which include our policy regarding copyright infringement;

We reserve the right not to post your content if it contains any of the following types of content or violates other guidelines. By way of example, and not as a limitation, you agree that when contributing content, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
  • Use obscenities, discriminatory language, or other language not suitable for a public forum;
  • Post advertisements, “spam” content, or references to other products, offers, or websites;
  • Post email addresses, URLs, phone numbers, physical addresses or other forms of contact information;
  • Post unduly critical or spiteful comments of other content posted on the page or its authors;
  • Post files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have expressly received all necessary consents;
  • Post files or content that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer;
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, or impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a content submission. Instead, contact us directly via clubrapunzelbox@gmail.com.

11. General Disclaimers

You assume all responsibility and risk with respect to your use of the Site or the App. THE SITE, THE APP, AND ALL CONTENT, MERCHANDISE, AND OTHER INFORMATION ON OR ACCESSIBLE FROM OR THROUGH THIS SITE OR THE APP OR A “LINKED” SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY OR ACCURACY. SPECIFICALLY, BUT WITHOUT LIMITATION, CLUB RAPUNZEL DOES NOT WARRANT THAT: (1) THE INFORMATION ON THIS SITE OR THE APP IS CORRECT, ACCURATE OR RELIABLE; (2) THE FUNCTIONS CONTAINED ON THIS SITE OR THE APP WILL BE UNINTERRUPTED OR ERROR-FREE; OR (3) DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE APP OR THE SERVER THAT MAKE THEM AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Club Rapunzel makes no warranties of any kind regarding any non-Club Rapunzel sites to which you may be directed or hyperlinked from this Site or the App. Hyperlinks are included solely for your convenience, and Club Rapunzel makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Club Rapunzel sites. Club Rapunzel does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site or the App. CLUB RAPUNZEL DOES NOT REPRESENT OR WARRANT THAT THE NUTRITION, INGREDIENT, ALLERGEN, AND OTHER PRODUCT INFORMATION ON OUR SITE IS ACCURATE OR COMPLETE SINCE THIS INFORMATION IS PROVIDED BY THE PRODUCT MANUFACTURERS OR SUPPLIERS AND ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS. WE RECOMMEND THAT YOU DO NOT RELY SOLELY ON THE INFORMATION PRESENTED ON OUR SITE AND THAT YOU CONSULT THE PRODUCTS LABEL OR CONTACT THE MANUFACTURER DIRECTLY IF YOU HAVE A SPECIFIC DIETARY OR ALLERGIC CONCERN OR QUESTION ABOUT A PRODUCT.

12. Disclaimer – No Professional Advice

Any information provided by us regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the Site or the App. Use of the Site or the App is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate.

13. Taxes

Your total price will include the price of the product plus any applicable sales tax; such state and local sales tax is based on the shipping address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where the goods sold over the internet are taxable. Important Kentucky sales tax information regarding the tax you may owe directly to the state of Kentucky. We are not required to and do not collect Kentucky sales or use tax. Your purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property or digital property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue. These forms and corresponding instructions may be found on the Kentucky Department of Revenue's Internet Web site.

14. Indemnification

You agree to indemnify, hold harmless, and defend Club Rapunzel, its parent, affiliates, and their respective officers, directors, employees, agents and affiliates from any and all claims, liabilities, damages, costs and expenses of defense, including attorneys’ fees, in any way arising from or related to your illegal use of the Site or the App, your violation of these Terms or the Privacy Policy, defamatory or infringing content posted to the Site or the App by you, or your violation of any law or the rights of a third party.

15. Limitation of Liability

EXCEPT IN THE CASES OF WILLFUL MISCONDUCT AND RECKLESS CONDUCT ON THE PART OF CLUB RAPUNZEL, IN NO EVENT SHALL CLUB RAPUNZEL, ITS PARENT COMPANY, SUBSIDIARIES, AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES, OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR THE APP BE LIABLE TO ANY USER OF THE SITE OR THE APP OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR THE APP, WHETHER BASED UPON WARRANTY, CONTRACT OR TORT (NEGLIGENCE). EVEN IF CLUB RAPUNZEL HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. EXCEPT IN THE CASES OF WILLFUL MISCONDUCT AND RECKLESS CONDUCT ON THE PART OF CLUB RAPUNZEL, IN NO EVENT SHALL THE TOTAL LIABILITY OF CLUB RAPUNZEL, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, SUPPLIERS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR THE APP TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE OR THE APP, WHETHER IN WARRANTY, CONTRACT OR TORT (NEGLIGENCE), EXCEED THE AMOUNT YOU PAID TO CLUB RAPUNZEL IN CONNECTION WITH THE EVENT GIVING RISE TO SUCH LIABILITY. You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or the App.

16. International Use

We control and operate the Site and the App from the United States. We make no representation that materials on the Site or the App are appropriate or available for use outside the United States. If you choose to access this Site or the App from outside the United States, you do so at your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

17. Risk of Loss

Any merchandise purchased from our Site or the App may be shipped by a third party carrier. In this result, title and risk of loss for such merchandise will pass to you upon our delivery to the carrier.

18. Copyright Infringement; Notice and Take Down Procedures

Club Rapunzel specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site or the App infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim in accordance with the following procedure. Club Rapunzel will process notices of alleged infringement that it receives and will take appropriate action as required by the Digital Millennium Copyright Act (“DMCA”). The DMCA requires that notifications of claimed copyright infringement should be sent to the following address: Club Rapunzel by Beauty and the Beach
350 Lincoln Road, 3rd Floor
Miami Beach, FL 33139

To be effective, the notification must be in writing and contain the following information (DMCA, 17 U.S.C. §512(c)(3)):

  • Physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  • Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
  • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please contact us with any questions or concerns in connection with these Terms or the Site or the App, or to provide any notice under these Terms.

19. Waiver; Remedies

The failure of Club Rapunzel to partially or fully exercise any rights or the waiver of Club Rapunzel of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Club Rapunzel or be deemed a waiver by Club Rapunzel of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of Club Rapunzel under these Terms and any other applicable agreement between you and Club Rapunzel shall be cumulative, and the exercise of any such right or remedy shall not limit Club Rapunzel's right to exercise any other right or remedy.

20. Governing Law

The laws of the State of Florida shall govern these Terms without regard to conflict of laws provisions.

21. Disputes

Any dispute relating in any way to your visit to, or use of, the Site or the App, to the products you purchase through the Site or the App (including a subscription), or to your relationship to Club Rapunzel shall be submitted to confidential arbitration in Miami Beach, Florida; provided, however, that to the extent that you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of Florida, New Jersey or New York. You hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-conveniens with respect to, venue and jurisdiction in the state and federal courts of Florida, New Jersey or New York. Arbitration under these Terms will be conducted pursuant to the Commercial Arbitration Rules then prevailing at the American Arbitration Association. The arbitrator’s award will be final and binding and may be entered into as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to this Terms, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of this Site or the App or these Terms must be filed within one (1) year after such claim of action arose or be forever banned.Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. YOU AND CLUB RAPUNZEL AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Club Rapunzel agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. Questions: Should you have any questions regarding these Terms you may contact us at CLUBRAPUNZELBOX@GMAIL.COM


Privacy Policy

Club Rapunzel the operator of this website, developer and operator of this Application, is committed to preserving the privacy of those who visit the clubrapunzel.com site (the “Site”) and who download and use one of our Club Rapunzel mobile applications (the “App”). This Privacy Policy applies to information collected on the Site, in the App, in email, text and other electronic communications between you and Club Rapunzel. This is made a part of and incorporated into the Terms and Conditions for the Site and the App.

Please read this Privacy Policy carefully to understand our policies and how, when, and why we gather information about our customers and what we do with it.

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE AND THE APP, SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE THIS SITE OR THE APP.

Information Collected

PERSONAL INFORMATION
If you subscribe to Club Rapunzel sign up or place an order through the Site or the App, we will ask you for your name, email address, shipping address, telephone number and credit card information and, in certain instances, other personally identifiable information about yourself ("Personal Information").

We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained by a third party in a secure and safe environment. Telephone numbers and email addresses are used to contact you for transactional or marketing purposes, as described in more detail below.

In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you or via a friend through a referral or gifted subscription. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. Club Rapunzel will never sell, rent or share your Personal Information, including your email address, with any third parties for their marketing purposes without your express permission.

NON-PERSONALLY IDENTIFIABLE INFORMATION
In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information"). Information obtained in connection with the Site and the App, may be intermingled with and used by us in conjunction with information obtained through sources other than the Site and the App, including both offline and online sources.

How We Use and Share Your Information

We will not share with or disclose your information to anyone except as described in this Privacy Policy.

ENHANCED AND PERSONALIZED SHOPPING EXPERIENCE

We use Personal Information in order to give you a more enjoyable convenient shopping experience and to help us identify and provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and App, and their features, including without limitation: fulfilling your order, providing customer service, tracking email invitations you send, and otherwise supporting your use of the Site and the App.

We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or other information. 

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REFERRALS
If you elect to use our referral services for informing a friend about our Site and the App we ask you for the friend's name and email address. Club Rapunzel will manually send the friend an initial email inviting them to visit or transact with the Site. Club Rapunzel may also send additional emails reminding your friend that you referred them. 


Club Rapunzel may only disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site or the App, rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.

We also reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this Privacy Policy.

Use of Tracking Technologies and Opting Out

Our Site and the App may pass a "cookie" (a string of information that is sent by a website to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site and the App may use cookies in online catalogs to keep track of your status and contents of your shopping cart or to retain information gathered in cookies to allow you access to password-protected areas of the Site or the App.

We do not permit any third-party content on sites to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information.

PIXEL TAGS OR BEACONS
In addition to cookies, we also collect Aggregate Information through the use of "tracking pixels," also known as "beacons." A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows for the collection of information regarding the use of the web page that contains the tracking pixel. We use tracking pixels to tell when an advertisement has been clicked on or otherwise interacted with, and use that information to judge which advertisements are more appealing to users. In some cases, we use third party service providers to help us collect and analyze this information.

CLICKSTREAM DATA

As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of device and browsing software you use and the address of the website from which you linked to the Site and App. We may collect and use clickstream data to anonymously determine how much time visitors spend on websites, how visitors navigate throughout websites and how we may tailor our Service to better meet consumer needs. This information will be used to improve our Site and App. Any collection or use of clickstream data will be anonymous, and will not intentionally contain any Personal Information.

OPTING OUT OF COOKIES

You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site. If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve Personal Information from your device without your knowledge.

INTEREST BASED ADVERTISING AND OPTING OUT OF SUCH ADVERTISING

The Site and the App may also use Club Rapunzel or third party cookies to provide you with relevant online display advertising tailored to your interests. Note that the online advertising industry also provides a service through which you may opt-out of receiving targeted ads from certain data partners and other advertising partners that participate in self-regulatory programs. You can opt-out of targeted advertising from certain providers at www.aboutads.info/consumers. Please note that by opting out, you will continue to see generic advertising that is not tailored to your specific interests and activities. To be clear, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. You can also generally opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) on the NAI website.

DO NOT TRACK SIGNALS

Some internet browsers have incorporated “Do Not Track” setting. When you choose to turn on such setting in your browser, it will send a special signal to website you visit indicating that you do not wish to be tracked. There is not yet a common understanding of how to interpret such signals, so our Site is not currently designed to respond to such signals.

How We Protect Your Information

At Club Rapunzel, we are committed to protecting the information we receive from you. We have put in place appropriate security measures to help protect your Personal Information. The Site and the App encrypt your credit card number and other Personal Information using secure socket layer (SSL) or equivalent technology to provide for the secure transmission of the information from your PC to our servers or third-party payment card processor servers.

We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Club Rapunzel cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

For How Long Do We Retain Your Information

We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Site and App, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Accessing and Updating Your Personal Information and Preferences

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by logging onto the Site and visiting your account profile page.


UNSUBSCRIBING FROM OUR MAILING LIST

Each email we send will contain information on how to unsubscribe from our mailing list. You may still receive communications from us for up to ten business days if communication was prescheduled. 


TEXT/SMS MESSAGE CONSENT AND OPT-OUT

VIP Members may be able to sign up to receive and send text messages from Club Rapunzel concerning our products, services, status of your order(s), customer support, tips, and promotions that may be sent using automated dialing systems (“Text Messages”). Message frequency varies per month. Your consent is not required to purchase goods or services. You agree that by providing your mobile phone number, you expressly agree to receive Text Messages from us to mobile phone number you provided.

You may opt out of receiving Text Messages at any time directly on your mobile device by replying to the text message with the word “STOP”. 

You understand and agree that depending on the terms of your mobile phone contract, charges may incur for Text Messages. You should check the applicable rates with your mobile service provider. We do not charge you for sending or receiving Text Messages.

Data collected from you in connection with this Text Messages service may include your mobile phone number, your carrier’s name, the data, time, content of your messages and other information you provide us. We may use this information to contact you and to provide the services you request from us.

Neither Club Rapunzel nor the carriers (e.g. AT&T, Verizon, T-Mobile, Sprint, etc.) are responsible or liable for undelivered or delayed messages.

Enforcement and Dispute Resolution

Club Rapunzel uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the generally accepted industry standards (“Principles”). We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Children's Privacy and Parental Controls

This Site and the App are not intended for persons under the age of 13, and we have no intention of collecting or soliciting Personal Information from persons under the age of 13. If you are not 13 or older, you are not authorized to use the Site or the App. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 13 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.

Links To Third Party Sites

Our Site may contain links to other websites, including our affiliated or co-branded websites. Other websites may also reference or link to our Site. These "other" domains (websites) are not controlled by Club Rapunzel. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

Social Networking Services

The Site and App may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Site and App, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.

You should be aware that Personal Information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your Personal Information, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties.

California "Shine the Light" Law

If you are a California resident, California's "Shine the Light" law (Civil Code Section § 1798.83) permits you to request from us certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. You have the right to make a request for (a) a list of the categories of Personal Information, such as name, email address and mailing address and the type of services provided to you that we have disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. If you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by using the chat box on www.clubrapunzel.com.

Site and App Terms and Conditions

Use of this Site and the App is governed by, and subject to, the legal notices contained in our  Terms and Conditions. Your use, or access, of the Site or the App, constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU SHOULD NOT ACCESS OR OTHERWISE USE THE SITE OR THE APP.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site and the App indicates your assent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If we make any changes to this Privacy Policy that are material, we will notify you via email. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and App and this Privacy Policy to check for any changes.

United States of America

The Site and App is maintained in the United States of America. By using the Site or App, you freely and specifically give us your consent to export your Personal Information to the USA and to store and use it in the USA as specified in this Privacy Policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.


Brand Ambassador Terms and Conditions


A. As a Brand Ambassador, I understand and agree to the following:

1. I am 18 years of age or older.
2. I am not an employee, agent, franchisee, or partner of the company. I cannot act on behalf of the company. I do not have any authority to incur debt, obligation, or liability on behalf of the company.

3. I will promote and market Club Rapunzel  on social networks (blogs, posts, pictures, videos, etc.). Share content using our brand hashtag: #clubrapunzel 

4. I will receive Royalty Loyalty Points for my images and videos that may be used for email marketing or website content. I will not receive any cash value for any unused points. Club Rapunzel will own the rights to use the image for email marketing or website content.

5.  I understand that I will not receive monetary compensation for use of images or videos used on the company’s social media networks.
6. I will receive a 20% discount on any Club Rapunzel products when placing an order using my exclusive Brand Ambassador promotion code that was sent to me.
7. If orders are submitted without using my Brand Ambassador promotion code, these orders will not be credited to my account. No cash compensation will be provided by the company. Only one promotion code can be applied per order.
8. I will not share my Brand Ambassador promotion code with anyone else unless I have gained explicit consent from Club Rapunzel
9. I will not sell company product on unauthorized websites or establishments.
10. I will protect the company’s trademark by not reproducing the company’s name/trademark or any company materials for use in advertising without the written approval of the company.
11. I will promote Club Rapunzel on social media accounts by posting original and appropriate photos showcasing myself and/or products and/or marketing events. I will contact the company if a clear understanding of “appropriate” photos is needed. I will not receive any financial or other compensation for product promotion through my social media network.
12. I will receive up to 5000 Royalty Loyalty points per month by posting original photo/video on my social media accounts and tagging @clubrapunzel #clubrapunzel www.clubrapunzel.com, and any Club Rapunzel approved promotional hashtags in each post that relates to healthy hair growth. I must submit my posts by email at the end of the calendar month, and corresponding comments/likes/views will only be rewarded during that current month. I understand that I have permission to repost an existing (non time-sensitive) post by Club Rapunzel.
13. I will conduct myself in a manner that reflects the highest standard of integrity and responsibility in keeping with the reputation of the company. If I do not uphold these standards, I will be immediately removed from the Brand Ambassador Program and forfeit any unredeemed posts and all promotional codes effective immediately.
14. If I choose to leave the Brand Ambassador program, I must use any unused points within 14 days of leaving the program. Any submitted photos will remain in Club Rapunzel's database to use on their social media platforms and marketing campaigns.
15. If the company terminates the Brand Ambassador program, I have 30 days to redeem my points and use the exclusive promotional code.
16. I must be an active* Brand Ambassador to remain in the program.
17. I agree that the company reserves the right to cancel this agreement at any time.
18. I agree to the company’s privacy policy and I have read and agree to these terms.


B. Club Rapunzel (Company) understands and agrees:
1. Company will compensate the Brand Ambassador with up to 5000 Loyalty Royalty points per month for posts on social media networks. Once compensated, Club Rapunzel owns the rights to use this image for campaigns even should the Brand Ambassador leave the program.
2. The maximum allowed points per posts will be given to the Brand Ambassador upon joining the program and subject to change at anytime.
3. Company will give the Brand Ambassador a promotional code to use for products purchased on ClubRapunzel.com
4. Company will provide the Brand Ambassador with points within 5 business days of receiving monthly totals. Company will not cancel any order submission or add reward points if an order was submitted without a Brand Ambassador promotion code.
5. Company may provide additional reward points to top performing Brand Ambassadors at its’ discretion.
6. If the company terminates the program, the company must provide 30 days written notice to all Brand Ambassadors prior to the termination date.
7.The Company will retain the rights to use any photos they send us or tag us in, even if the Brand Ambassador exits the program.
8. The Company agrees to adhere to the Company’s privacy policy these terms and conditions.



C. General:
1. This agreement is subject to acceptance by the company and is conditioned by the acceptance of these terms and conditions.
2. Either party may terminate this agreement immediately for cause or without reason upon written notice.
3. Club Rapunzel may discontinue the Brand Ambassador Program at any time.
4. The Brand Ambassador will not be treated as a company employee for any reason.
*active pertains to posting content within the last 30 days with the required tags